Privacy Policy
Last updated: July 2026
1. Introduction
This Privacy Policy explains how we ("we", "our", or "us") collect, use, and safeguard information when you use our vehicle damage detection API and website. By using the service you agree to the practices described here.
2. Information we collect
We collect account information you provide (name, email, company, billing details) and API usage metadata such as request timestamps, endpoints accessed, and diagnostic logs. We also collect the images you submit for analysis, solely to process your request.
3. Image data
By default, images submitted to the API are processed in memory and discarded immediately after the response is returned. We do not retain images or derived damage data unless you explicitly enable retention in your account settings for evidence and audit purposes.
4. How we use information
We use collected information to provide and maintain the service, process payments, send service communications, monitor and improve accuracy and reliability, detect and prevent abuse, and comply with legal obligations.
5. Data sharing
We do not sell your personal information. We share data only with service providers that help us operate (such as cloud hosting and payment processing), when required by law, or in connection with a business transfer.
6. Security
We apply industry-standard safeguards including TLS encryption in transit, encryption at rest for stored data, access controls, and regular security reviews. On-premise deployment is available where data must remain within your own environment.
7. Data retention
Account information is retained while your account is active. API usage logs are retained for a limited period for security and diagnostics. You can request deletion of your account and associated data at any time.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent. Contact us to exercise these rights.
9. Changes
We may update this policy from time to time. Material changes will be communicated by email or a notice on our website.
10. Contact
Questions about this Privacy Policy can be sent to [email protected].